If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy
on refunds and returns.The following terms are applicable for any products that You purchased with
Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear in
singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Artland Gallery Co. Ltd., 4, Hama-machi, Marugame, Kagawa Japan
763-0022.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
You means the individual accessing or using the Service, or the company, or
other legal entity on behalf of which such individual is accessing or using the Service, as
applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or
on which a third party you have appointed, who is not the carrier, takes possession of the
product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of
a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods.
We will use the same means of payment as You used for the Order, and You will not incur any fees
for such reimbursement.
Conditions for Returns and Refunds
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods are in the same condition as the original
The following Goods cannot be returned:
* The supply of Goods made to Your specifications or clearly personalized.
* The Goods or accessories are missing in whole or in part.
* The Goods which shows signs of use, such as wrinkles, scratches, stains, or odors, or is damaged from displaying.
* The Wrapping materials such as boxes, cloth bagsor other wrapping material are missing.
We reserve the right to refuse returns of any merchandise that does not meet the above return
conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This
exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the
Goods at the following address:
4, Hama-machi, Marugame, Kagawa 763-0022 Japan
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We
recommend an insured and trackable mail service. We are unable to issue a refund without actual
receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: